Request a refund

Enter the refund ID from your purchase email. If it's eligible, your refund is issued instantly, with no need to contact anyone. How long it takes to reach your account depends on your bank.

It's in your purchase email and starts with rf_. Bought more than one product? Each purchase has its own ID: request one at a time.

The refund is issued instantly to the payment method you used and can't be undone. How long it takes to reach your account depends on your bank or card issuer.